We got a takeaway for 2 people last night ,the food was dire .We are residents of Killarney and have used the resturant over the years but the standards have gone through the floor. Very disappointed.
Excellent Food & Service
Visited on: 18/03/2012
I must disagree entirely with this person's negative comments, dated 09/05/2011.
This restaurant is superb, we have now eaten there on two separate occasions whilst in Ireland, the first in September 2011 and the second in March 2012, St. Patrick's weekend. On both occasions we ate in the restaurant and found all the food to be excellent, the wine super and the service outstanding.
They are also wonderful if you have to eat a special diet such as "Gluten & Wheat Free", which I do, and they fell over backwards to make sure there was no contamination that would make me unwell. I am very sensitive to Gluten, but I had no effects whatsoever, so can safely say they are Coeliac (Celiac) friendly.
Well done and many thanks from an Anglo-Irish (Irish Bloodline, born in UK) visitor with no commercial or family links to this establishment whatsoever, just in case you might be wondering who wrote this! I am an honest & genuine customer!
So, please try it for yourself before making any negative comments. If the food is not to your taste, then fair enough! But it does not make it bad just because it's not "spicy-hot enough!" ~ The food is very pleasant indeed and for those who dislike very spicy-hot stuff it's great and also it's very tasty. If you like food that is very hot, then go to an Indian for a Phall curry, that should satisfy you! ~ By the way, it's not the only Chinese in Killarney either!
Finally, I must say the West Lake Palace of Killarney is OK and does not deserve such comments as stated above!
Worst foods ever.
Visited on: 09/05/2011
This is the worst food I ever had in my entire life. We were 4 of us on weekend break last week (Friday 6/5/2011) so we asked the hotel reception that we stayed where is the best restaurant around here and they said West Lake Palace is the best chinese restaurant and take away around here, we even checked online for the review 3/5 it was. We were so looking forward to try out the food when we got back to the hotel. What's a load of rubbish this food were, we ordered special szechuan with fried rice, 2 portions of hot chicken wings (only 5 chicken wings each box), special with chilli and garlic with fried noodle, crispy squid with fried rice and a satay sauce. The total was around 60 euro.
Special with chilli and garlic colour, look and taste are the same like special szechuan are no taste and not even little spicy. Chicken wings was too oily and had only little meat on it. Fried rice was so pale, too much MSG (even thought the have a notice note on the wall say "We don't use MSG on our food even thought it maybe contain a small amount of MSG) and smelled weird. Fried noodle was too dark and salty. Satay sauce was too sweet, oily and not even feel spicy.
The worst one is crispy chilli squid: oily, soft like it had never been deep fried before, the squid not even cooked yet but the vegetable with it is over cooked.
We given this place 0.000/10. The chef of this place is a joke to us, he can't cook for sure and the people who think and say this place is the best in town, they dont know anything about foods and specially chinese food. I guess there is no other chinese take away/restaurant in this area that why there are no compertition here. If it was in dublin. This place will be close in less than a week. I feel sorry for killarney people who are eating here. They dont know anything about chinese food.